Maybe I have such a view because I’m such a big fan of Zoho. But read this post by Sridhar and you’ll know why
Excerpts:Google’s resources are going to flow into figuring out how to monetize the humongous traffic of YouTube or compete in online auctions, rather than figure out a way to squeeze a bit more margin compared to Oracle or Adobe or Salesforce. That may explain why Google has been silent on CRM, Project Management, Invoicing or HR type of tools, because those markets don’t offer the profit potential they already enjoy.Here's Matt Cutts Tweet in response. Sweet!
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